REMINDER: Restoring to default settings will restore all default image, password, and network settings for your IP camera(s). Continue to hold the Restore button for 15 seconds. While holding the Restore button, disconnect the Ethernet cable, and then reconnect the Ethernet cable. Press and hold the Restore button on your camera.Connect the camera to your DVR / NVR with an Ethernet cable to the PoE ports.To restore your camera(s) to default settings: Click here for downloads and documentation for your product. REMINDER: Refer to your user manual for model specific locations of the Restore button. If you set static IP addresses on the camera(s) and they are not connecting, restore the camera(s) to default settings. If the camera does not connect, try a different power source. The location of these settings varies by the VPN product, device, or operating system. Go into the VPN or network settings and try using different protocols: OpenVPN, L2TP/IPSec, or IKeV2/IPSec, for example. To power cycle your IP camera, please power off and disconnect the power source for approximately 30 seconds. If you're still struggling to connect, the problem could with the VPN point-to-point tunneling protocol.If you have recently changed your network router and your IP cameras are not connecting, check the IP settings in either your camera or your connected DVR / NVR.
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